Answers

Frequently asked questions.

What Synchouse does, what it costs, and what happens to your music. If something is not answered here, start a trial and reply to any email we send you.

The platform

What is Synchouse?

A music platform for independent artists. You build your catalogue, find industry contacts, get help from Muse, and see opportunities across radio, live, playlists, press and collaboration. Sync opportunities for film, TV, games and advertising are there too, as one lane among them. Nothing goes out without your approval.

Who is it for?

Independent artists, producers and songwriters doing the work themselves: getting heard on radio, booking shows, reaching curators and press, finding collaborators, and pitching for sync if they want to. You keep your rights and your masters.

What are opportunities?

Two kinds. Matched listings - radio stations, festivals, playlists and more - are found for your genre, and each has its own next step: Muse prepares a pitch for you to approve, or you use the listing's own submission page. Sync briefs are requests for music for film, TV, games or advertising, published by the Synchouse team. You pitch to those from your catalogue and the team replies with a decision.

What is Contacts?

Contacts lets you reach the people listings do not surface: radio producers, bookers, journalists, A&R, publishers, supervisors. Ask for a person or a role and Muse looks for them. Finding people is free; unlocking an email address uses one credit.

What is Muse?

Muse is the assistant inside Synchouse. Ask it career questions, plan a release, find the people to approach, or have it draft outreach in your voice. Every draft waits for you to read and approve; nothing is sent in your name without that. It works best with a direct task.

Can I bring in music I already have?

Yes. Upload tracks one at a time or several at once, or paste a DISCO or untitled link and choose which tracks to bring in. Imports keep where they came from, and a track that arrives without its audio is marked as awaiting audio until you add the file. It cannot be pitched before then.

Does anything go out without my approval?

No. Muse can find people, prepare pitches and draft emails in your voice, and every draft waits for you to read, edit and approve it. Preparing a pitch for a listing never sends anything on its own: Muse drafts it for you, or points you to the listing's own submission page.

Where do I see what happened to my pitches?

In My activity. Every track you pitch to a brief is listed with where it went and, once the team has decided, the decision in plain words with their note when they write one.

The sync lane

Do I have to do sync?

No. Sync is one lane, not the whole road. When you join you choose what you are working towards - radio, live, playlists, press, collaboration, sync - and Home leads with those. You can change them any time.

What happens after I submit a track?

A person on the Synchouse team reviews it. When there is a decision you see it in My activity with the note they wrote: shortlisted (being considered, not a placement), selected for consideration (put forward, not yet confirmed by the client), or not taken forward, with the reason. A placement is only confirmed when the client confirms it.

Do I need alternates like instrumentals and 30-second cutdowns?

Only when a brief asks for them, and not every brief does. If you choose the sync lane, having an instrumental or a short edit ready can make a track easier to put forward when a brief needs one.

What do I need to be registered for?

For UK artists, that usually means PRS for Music (publishing) and PPL (recording) registration. The platform links you straight to the right one for your country from onboarding. If you're in the US, ASCAP, BMI or SESAC. Registration is free and takes minutes; the platform shows you the exact link.

What's a realistic timeline to a placement?

Anyone who promises placements by a date is selling something. What we can promise: live briefs, honest feedback, and a platform that gets faster the more complete your catalogue is. The artists who get placed submit deliberately, week after week.

Plans, trial and rights

How much does it cost?

Three plans, billed monthly:

  • Starter: £10.99/month
  • Growth: £19.99/month
  • Pro: £24.99/month

Every membership starts with a 3-day free trial. Cancel before the trial ends and you pay nothing.

How does the free trial work?

Sign up, add your card, and you get full access for 3 days. We tell you 24 hours before the trial ends. If you cancel before then, you're charged nothing. If you stay, your first payment happens on day 4 and renews monthly.

Can I cancel anytime?

Yes. One click, no email, no exit interview. Your membership runs to the end of the paid period, then stops. We don't charge after that.

Do I keep my rights?

Completely. Synchouse claims no ownership of your music, your masters, or your publishing. When a track lands a placement, the agreement is between you and the licensee.

Community and help

How do I join the WhatsApp community?

It unlocks while your membership is active, including during your free trial, and appears under Account in your dashboard. It opens a direct invite to the private members' group.

Still stuck?

Reply to any email from Synchouse; a person reads it.