Terms and Conditions.

1. 1.1Synchouse is a subscription platform for independent music. Depending on your plan, it gives you access to synchronisation ("sync") briefs and other music opportunities, catalogue management, discovery and outreach tools, an AI assistant (Muse), and a members’ community.
2. 1.2Synchouse is an introduction and workflow service. We are not your publisher, record label, agent or manager, and we do not provide legal, financial or tax advice. Nothing in these Terms creates a partnership, joint venture or employment relationship between us.
3. 1.3Features vary by plan and may change over time. The current plans and what they include are set out on our pricing page.

1. 2.1You must be at least 18 years old to hold an account.
2. 2.2The information you give us when registering must be accurate and kept up to date.
3. 2.3One account per person. Keep your login details private. You are responsible for all activity under your account. Tell us immediately if you suspect someone else has access.
4. 2.4If you use the platform on behalf of a company, band or other entity, you confirm you are authorised to accept these Terms for it, and "you" covers that entity.

1. 3.1You keep 100% ownership and control of every track, recording, composition, lyric, artwork and document you upload ("Your Music"). We claim no ownership of Your Music, ever.
2. 3.2By uploading, you grant us a limited, non-exclusive, royalty-free licence to host, store, process, reproduce (for playback within the platform) and present Your Music to music supervisors and brief owners, but only for the briefs and opportunities you choose to submit to, and only as needed to operate the service. This licence ends for a track when you remove it, subject to clause 3.4.
3. 3.3We will never sell, license, synchronise, distribute or pass Your Music to any third party outside a submission you have made, without your written approval first.
4. 3.4You can remove any track at any time. We will stop presenting removed tracks within 5 working days. Removal does not affect submissions already made or agreements already entered into.
5. 3.5Synchouse is non-exclusive. You may pitch Your Music anywhere else, use any other service, sign with anyone, and do your own deals. Nothing in these Terms restricts that.

You promise that, for everything you upload or submit:

1. 4.1you own or control all necessary rights (both the master recording and the underlying composition), or you have documented permission from everyone who does;
2. 4.2for co-written or co-owned works, all ownership splits are agreed in writing, a signed split sheet is uploaded when we ask for one, and everyone whose approval is needed has approved the submission;
3. 4.3any samples, interpolations or covers are cleared for sync licensing, or clearly labelled as not cleared;
4. 4.4it does not infringe anyone’s rights, is not defamatory or unlawful, and your identity and credits are accurate;
5. 4.5you have the authority to submit it and to negotiate and enter into licences for it.
6. 4.6If a dispute arises over a track (for example, a co-writer objects), tell us straight away. We may pause that track on the platform until the dispute is resolved.
7. 4.7You remain responsible for your own registrations, for example with a performing rights organisation or the Mechanical Licensing Collective, and for any taxes on your earnings.

1. 5.1A brief is an invitation to submit, not a promise. Nothing on the platform guarantees a shortlist, feedback, a licence, a placement or income.
2. 5.2Music supervisors and brief owners make their own decisions entirely. We do not control them and are not responsible for their decisions, conduct, delays or payment.
3. 5.3When a supervisor is interested in your track, we introduce you, and you communicate, negotiate and contract directly with the supervisor or production company. Synchouse is not a party to that licence.
4. 5.4Whatever the process, no licence of Your Music is agreed without your approval. You keep the final say over the usage, media, territory, duration and fee. You never have to accept an offer. We recommend taking independent legal advice before signing any sync licence.
5. 5.5Licence fees are paid directly by the licensee to you. We are not responsible for chasing or recovering a licensee’s payment.
6. 5.6Supervisors’ use of the platform is governed by their own terms with us.

1. 6.1Plans and prices are shown on our pricing page and at checkout. Subscriptions are billed monthly in advance by card through our payment processor, Stripe.
2. 6.2New members receive a 3-day free trial. We email a reminder 24 hours before it ends. Unless you cancel before the trial ends, your first payment is taken on day 4 and your paid subscription begins.
3. 6.3Subscriptions renew automatically each month until cancelled. Cancel any time in your account settings. Cancellation stops future charges; your access continues until the end of the period you have paid for. We do not refund unused parts of a month, except where the law gives you that right.
4. 6.4If we change prices, we will email you at least 30 days in advance and the new price applies from your next renewal. If you do not accept the change, you can cancel before it takes effect.
5. 6.5If a payment fails, our payment processor will retry it. If it keeps failing, we may pause paid features until payment succeeds. We will not delete your account or Your Music because of a failed payment.
6. 6.6Credits. Plans include a monthly credit allowance, and you can buy extra credit packs. Credits pay for defined actions on the platform (for example, unlocking a contact’s details). At the start of each billing period your balance resets to your plan’s monthly allowance; unused credits, including credits from packs, do not carry over. Credits have no cash value, cannot be transferred or exchanged, and are non-refundable except where the law requires.
7. 6.7Your statutory cancellation right. If you are a consumer in the UK, you normally have 14 days from subscribing to change your mind and cancel for a full refund. When you ask to start using the service straight away, you agree that the service begins immediately; if you then cancel within those 14 days we may deduct a proportionate amount for what you have used, and you lose the right to cancel once the subscription month has been fully delivered.

1. 7.1The charges for using the platform are set out on our pricing page and shown at checkout before you pay.

1. 8.1One free trial per person. Do not abuse trials, scrape or bulk-download the platform or its contact data, or submit spam or material you do not control.
2. 8.2Contact details and briefs on the platform are for use through the platform. Do not harvest, sell or share them, and do not use them to spam anyone.
3. 8.3Briefs are confidential to members. Do not share brief details, budgets or supervisor identities outside the platform.
4. 8.4While a brief you submitted to is still active (and for 3 months after it closes), do not approach that brief’s owner about the same opportunity outside the platform. This never restricts your pre-existing relationships or opportunities you found independently.
5. 8.5We may suspend or terminate accounts that break these rules. For serious breaches (fraud, infringement, harassment) we may act immediately; otherwise we will give notice and a chance to put things right where reasonable.

1. 9.1Muse and any scoring or suggestion features are automated tools. Their output can be wrong or incomplete, is not legal, financial, business or career advice, and does not guarantee any outcome.
2. 9.2You are responsible for reviewing anything you send or publish based on AI-generated output, and for the decisions you make.
3. 9.3We do not use Your Music to train AI models without your explicit consent.

1. 10.1We handle personal data as described in our Privacy Policy, in line with the UK GDPR and the Data Protection Act 2018.
2. 10.2Documents you upload (for example signed split sheets) are private to your account and visible only to you, and to Synchouse administrators where needed to support you or to review a submission.
3. 10.3You can request a copy or deletion of your personal data at any time, as set out in the Privacy Policy.

1. 11.1Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow to be excluded or limited.
2. 11.2The platform is provided "as is" and "as available". We do not promise uninterrupted availability, any particular volume of briefs, or any placement, income or other result.
3. 11.3To the maximum extent the law allows, our total liability to you in any 12-month period is limited to the subscription fees you paid us in that period.
4. 11.4We are not liable for indirect or consequential losses, including lost earnings, lost placements or opportunities, or losses caused by supervisors, licensees or other members.
5. 11.5If you are a consumer, nothing in these Terms affects your statutory rights.

1. 12.1If a third party brings a claim against us because Your Music infringes their rights, or because you broke a promise in section 4, you will cover our reasonable losses and reasonable costs arising from that claim. This does not apply to the extent the claim results from our own breach or negligence.

1. 13.1You can leave at any time: cancel your subscription in your account settings, and ask us to close your account by emailing hello@synchouse.ai. There are no exit fees.
2. 13.2We may suspend or close an account for material breach of these Terms, with notice where reasonable.
3. 13.3When your account closes: paid access continues to the end of the paid period; we stop presenting Your Music; and your tracks and documents are deleted from live systems within 30 days (backups and records we must keep by law may take longer, as set out in the Privacy Policy).
4. 13.4Submissions already made and licences already agreed are unaffected by closure.
5. 13.5Clauses 3.1, 3.3, 7, 11, 12 and 15, and any rights that have already accrued, survive closure.

1. 14.1We may update these Terms. We will email you at least 14 days before a change takes effect (at least 30 days for changes that materially reduce your rights). If you keep using the platform after the notice period, you accept the updated Terms. If you do not accept them, cancel before they take effect.

1. 15.1These Terms, together with the Privacy Policy and anything shown at checkout, are the whole agreement between us about the platform.
2. 15.2If any part of these Terms is found unenforceable, the rest still applies.
3. 15.3A delay in enforcing a right is not a waiver of it.
4. 15.4You may not transfer your account or these Terms to anyone else. We may transfer this agreement to a buyer or successor of the Synchouse business, with notice to you.
5. 15.5Formal notices are by email: to your registered email address for you, and to hello@synchouse.ai for us.
6. 15.6Nobody else has rights under these Terms (the Contracts (Rights of Third Parties) Act 1999 does not apply).
7. 15.7Neither of us is liable for delays or failures caused by events beyond reasonable control.

1. 16.1These Terms are governed by the laws of England and Wales.
2. 16.2The courts of England and Wales have jurisdiction. If you are a consumer, you also keep the protection of the mandatory laws and courts of the place where you live.
3. 16.3If something goes wrong, email hello@synchouse.ai first. We aim to respond within 5 working days.